UA-130572328-1 Shipping & Returns | yoku jewel

SHIPPING POLICY

i offer flat rate shipping on all of my boutique items. i'm happy to overnight or express ship to you if you need for the appropriate additional fee. custom designs will take 2-3 weeks to hand make and mail out. i appreciate your patience in receiving your special handmade items!

RETURN & EXCHANGE POLICY

i pride my business on excellent customer service and am happy to accept returns and refund your purchase within 14 days. after this 14 day period i am unable to offer you a full refund, but depending on the unique situation i may allow store credit that you can use toward my boutique items, workshops or custom designs.